Privacy policy

Last updated: 28 September 2026

Who we are

FootageRescue is run by UAU Srl, Via Terenzio 7, 00193 Rome, Italy, VAT IT17458321001 (the "controller"). For anything about your data, write to hello@footagerescue.com.

Your files

Repairs run entirely inside your browser, on your own device. Your audio and video files are never uploaded, sent to us or stored by us. We cannot see them.

What we collect, and why

• Waitlist. If you join the waitlist we store your email address, the type of file you told us you need to repair, the date you signed up and the country your request came from. We use it only to tell you when what you asked for launches, with any launch offer. Legal basis: your consent (Art. 6(1)(a) GDPR). No newsletter, and we never sell or share your address.
• Purchases. When you buy a repair we store a purchase record: the email address you gave at checkout, the Stripe checkout and payment IDs, whether the payment was refunded, and a fingerprint of the file you paid for (a SHA-256 hash of its first 16 MB, plus its size). The fingerprint only lets us check that you save the same file you previewed; it can't be turned back into your footage. We use the record to unlock your repair for 7 days and to stop it if the payment is refunded. Legal basis: performing our contract with you (Art. 6(1)(b) GDPR).
• Technical data. Like every website, the servers that deliver this site process your IP address and browser information to send you the page and to protect the site from attacks. Legal basis: our legitimate interest in running a secure service (Art. 6(1)(f) GDPR).
• Visit statistics. We may measure visits with Cloudflare Web Analytics, which counts page views without cookies and without identifying you.

Cookies

This site does not use cookies for tracking or advertising, and it doesn't load fonts or scripts from third parties. That's why there's no cookie banner. After a purchase, the repair page keeps a signed unlock code in your browser's local storage, so you can save the file again for 7 days; it's strictly necessary for the service you bought and isn't used for tracking.

Who processes the data for us

The site, the waitlist and the purchase records are hosted by Cloudflare, Inc., which acts as our processor under a data processing agreement. Cloudflare may process data outside the European Union; those transfers are covered by the EU–US Data Privacy Framework and the European Commission's Standard Contractual Clauses.

When you buy, Stripe acts as the merchant of record and processes your payment and tax details as an independent controller, under its own privacy policy.

How long we keep it

Waitlist emails are kept until what you signed up for launches and for up to 12 months after, then deleted, unless you become a customer. Purchase records are deleted automatically 8 days after the purchase; Stripe keeps its own payment and tax records under its policy. You can ask us to delete your data at any time.

Your rights

You can ask us to access, correct, delete, restrict or port your data, object to its processing, and withdraw your consent at any time, without affecting what happened before. Write to hello@footagerescue.com; we reply within 30 days. You can also complain to the Italian data protection authority, the Garante per la protezione dei dati personali, or to the authority where you live.

Changes

If we change this policy we'll update the date at the top. If the change is significant and you're on the waitlist, we'll tell you by email.